Martin Chiropractic Clinic – Privacy Policy

Martin Chiropractic Clinic (“we,” “us,” or “our”) values your privacy and is committed to protecting your personal information while providing a safe and effective online experience. This Privacy Policy explains how we collect, use, share, and safeguard your data when you visit our website at www.chiropractorplano.com (the “Site”). By accessing or using the Site, you consent to the practices described herein.

1. Information We Collect

When you voluntarily provide information on our Site—such as when scheduling an appointment, signing up for SMS reminders, or subscribing to newsletters—we collect personal details including your name, email address, phone number, mailing address, and any appointment preferences or messages you share. In addition, our Site automatically gathers technical and usage data (e.g., IP address, browser type and version, operating system, pages viewed, click paths, and referring URLs) through cookies and other tracking technologies. These tools also help us remember your site preferences and tailor content to improve your experience.

2. How We Use Your Information

We use the personal information you provide to deliver the services you request, such as scheduling and confirming appointments, sending reminders via email and SMS, and following up after visits. Your data also enables us to communicate promotions, newsletters, and surveys that help us understand your needs and enhance our care. Technical and usage data are analyzed to maintain and optimize the Site’s performance, troubleshoot issues, and understand how visitors navigate our pages. Finally, with your consent, we may send you targeted marketing communications about new treatments, events, or special offers.

3. Sharing and Disclosure

Your privacy is paramount. We do not sell, rent, or lease personal information to third parties. We may share your data with trusted service providers—such as our appointment‐booking platform, email/SMS delivery partners, and web analytics vendors—who process information on our behalf and are bound by confidentiality agreements. We also may disclose your data if required by law, to comply with legal processes, protect our rights, or ensure the safety of our users. Sensitive personal data, including health-related details, will never be shared without your explicit consent.

4. Cookies and Tracking Technologies

Our Site uses cookies and similar technologies to personalize content, remember your preferences, and analyze Site traffic. These small text files are stored on your device and can only be read by the server that issued them. You may disable cookies through your browser settings, but doing so may limit certain Site features or functionality.

5. Data Security

We implement industry-standard administrative, technical, and physical safeguards to protect your information from unauthorized access, alteration, or disclosure. Data you submit is stored on secure servers with restricted access controls. When transmitting sensitive data—such as appointment details or payment information via third‐party services—we employ encryption protocols (e.g., SSL/TLS) to secure the connection.

6. Children’s Privacy

The Site is not intended for children under the age of 13, and we do not knowingly collect personal information from minors. If you believe we have inadvertently gathered data from a child under 13, please contact us, and we will promptly delete that information.

7. Your Rights and Choices

You have the right to access, correct, or delete the personal information we hold about you. To update your details or request removal, please reach out using the contact information below. You may opt out of marketing emails at any time by clicking the unsubscribe link in our messages, and you can withdraw SMS consent by replying “STOP.” To manage cookies, adjust your browser settings as desired.

8. Changes to This Privacy Policy

We may revise this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will post the updated policy on this page with a new “Last updated” date. We encourage you to review this policy regularly for any updates.

9. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

Martin Chiropractic Clinic

1212 Coit Road, Suite 101

Plano, TX 75075

Phone: (972) 867-1500

Martin Chiropractic Clinic logo in white on navy background

Phone:

+19728671500

Address Office:

1212 Coit Rd, Ste 101, Plano, TX 75075

Patient Care Hours

10:00 AM - 5:30 PM

Monday, Tuesday, Thursday, Friday